Frequently Asked Questions (FAQ)

1. What services does Metaphor offer?

Metaphor specializes in a variety of design services including branding, logo design, book cover design, and printed material design. We cater to all your design needs with a focus on creating compelling and impactful visual identities.

2. How do I get started with a project?

To get started, simply contact us through our website’s contact form or email us at contact@metaphor.black. We’ll arrange an initial consultation to discuss your project requirements, goals, and timeline.

3. What is your pricing structure?

Our pricing depends on the scope and complexity of the project. We provide a detailed quotation after the initial consultation. A non-refundable deposit of 50% of the total project fee is required to begin work, with the remaining balance due upon project completion.

4. How long does a typical project take?

The timeline for a project varies based on its complexity and scope. On average, branding and logo design projects take 2-4 weeks, while book cover design and printed material design can take 3-6 weeks. We provide a detailed timeline during the initial consultation.

5. How many revisions are included in the project?

We offer up to three rounds of revisions for each project to ensure you are completely satisfied with the final design. Additional revisions beyond the included rounds will incur extra charges.

6. What file formats will I receive upon project completion?

Upon completion and full payment, you will receive the final design files in various formats suitable for both print and digital use, including AI, EPS, PDF, PNG, and JPEG.

7. Can you handle rush projects?

Yes, we can accommodate rush projects depending on our current workload. Please contact us as soon as possible to discuss your timeline and requirements. Additional fees may apply for expedited services.

8. Do you offer printing services?

While we specialize in design, we partner with trusted printing companies to provide high-quality printing services. We can manage the printing process for you or provide print-ready files if you prefer to use your own printer.

9. Can I use the designs for commercial purposes?

Yes, once you have paid in full, you own the rights to use the final designs for any commercial purpose. However, Metaphor retains the right to showcase the work in our portfolio and promotional materials.

10. How do I contact Metaphor for support or further questions?

You can contact us via email at [your email address] or through our website’s contact form. We are here to help and will respond to your inquiries as soon as possible.